Doesn’t Oracle E-Business Suite documentation say not to use Oracle database tools to modify Oracle Applications data?
Click here for an analysis of Oracle software technical support policies.
Oracle does provide guidelines for extending, enhancing and augmenting EBS and eprentise follows the guidelines.
What happens if something does go wrong and I need to call Oracle Support?
How often have eprentise customers had to get Oracle Support involved for problems?
Will Oracle Support continue to provide support for EBS after I use eprentise or FlexField software? What is Oracle’s policy or position regarding your eprentise software?
This is consistent with the Oracle Support Policy which is analyzed in Analysis of Oracle Software Technical Support Policies: A Legal Review of Oracle’s Contract in Relation to Third-Party Software.
Additionally, please click here for an analysis of Oracle software technical support policies.
Has Oracle certified your eprentise and FlexField software to integrate properly with the E-Business Suite?