Will Oracle Support continue to provide support for EBS after I use eprentise or FlexField software to improve data quality, reorganize the business structures, split an instance, consolidate instances, or change charts of accounts?
Oracle will continue to support all standard E-Business modules, even after changing the data using eprentise or FlexField software. Our software does not violate the Oracle Support Agreement. Oracle does not support any third party software. If there is a problem that is caused by our software, we will support it at any time, and we will help you work with Oracle Support if you have a problem that is not related to our software.
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